Last Updated:  Jan 1, 2024

Ecovale Apartments (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and potential clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and interact with our website, https://ecovale.co.ke/.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information from and about users of our website, including:

• Personal Information Directly Provided by You: This includes information you provide when you fill out inquiry forms, subscribe to newsletters, or contact us. This may include your:

  • Full name

  • Email address

  • Phone number

  • Any other information you choose to provide in your messages.

• Automatically Collected Information: As you navigate through and interact with our website, we may use automatic data collection technologies to gather certain information about your equipment, Browse actions, and patterns. This information helps us improve our website and services. This may include:

  • Usage Data: Information about your visits to our website, including traffic data, location data, logs, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

  • IP Address: Your Internet Protocol (IP) address.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To respond to your inquiries and provide you with information about Ecovale Apartments.

• To send you marketing and promotional materials, updates, and newsletters if you have consented to receive them.

• To improve our website, products, and services.

• To analyze website usage and trends to enhance your experience.

• To comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting, analytics, email delivery). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe that such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, or ensure the safety of our users or the public.

• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Data Protection Rights (Kenya Data Protection Act, 2019)

As a data subject under the Kenya Data Protection Act, 2019, you have the following rights concerning your personal data:

• Right to be Informed: To be informed about the use to which your personal data is to be put.

• Right to Access: To request and obtain a copy of your personal data that we hold about you.

• Right to Rectification: To request the correction of inaccurate or incomplete personal data.

• Right to Erasure (“Right to be Forgotten”): To request the deletion of your personal data in certain circumstances (e.g., when the data is no longer necessary for the purpose for which it was collected).

• Right to Object: To object to the processing of all or part of your personal data, including for direct marketing purposes.

• Right to Data Portability: To request to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

• Right to Lodge a Complaint: To lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya if you believe your rights have been violated.

To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

7. International Data Transfers

Currently, we primarily operate within Kenya. If we transfer your personal data outside of Kenya, we will ensure that appropriate safeguards are in place to protect your data as required by the Kenya Data Protection Act, 2019, such as ensuring the recipient country has adequate data protection laws or obtaining your explicit consent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Ecovale Apartments Nairobi, Kenya Email: ek.oc.elavoce@ofni Phone: +254 791 801 802